GDPR Agreement

In order to ensure your data confidentiality and safety, therapeutist has to follow a privacy policy set out by The General Data Protection Regulation (GDPR). The Therapy Zeta privacy policy below informs the client how I (Mgr. Zuzana Jochmannova, MSc) am allowed to collect your personal data and how they will be stored and processed.

What Kind of Personal Information I Store

Information about you which you provide by emailing me via the contact form on my website www.therapyzeta.com or via direct email, various therapy directories and platforms, or by phone.
The messages/correspondence sent to me by email (to email address: zuzana.jochmannova@therapyzeta.com) or phone +420603374166 might be kept.
Brief session notes which are necessary for providing the service.
In online therapy I use platforms Zoom, Skype and Microsoft Teams. These softwares have a facility to record sessions which I will occassionally use and the recordings will be for my own study purposes. I will not share these records with other people. The platforms are securely encrypted.

Where I Store Your Personal Data

Personal data that I collect from you will be kept securely.
Your contact details, potential session recordings, and brief session notes are stored on a computer and password protected.
The brief session notes are anonymised, using your initials only and are password protected.
I take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy agreement.

How I Use Your Information
I use your contact details to provide you with information concerning the service you request from me, to allow you to communicate changes in your availability, if you choose to do so, and to notify you about changes to my availability.
I use the brief session notes to carry out my obligation arising from our Therapy Agreement. As part of my commitment to providing a professional service, I consult my work with a supervisor regularly. To protect your identity I only use the initial of your first name.

How Long I Keep Your Information For
I will retain your contact details and brief sessions notes for as long as we are working together. Your session notes will be retained for three years after we end the therapy.
Then as part of my ongoing commitment to your safety, your contact details and brief session notes will be securely removed from my smartphone and computer.

Your Rights
You are entitled to view, ask to amend or delete your personal information I hold. All requests will be carried out within one month after your request.

In the Event of a Data Breach by Third Parties
I have a legal obligation to report a data breach to you and the authorities within 72 hours after the event.

Disclosure of Your Personal Information
In the event of my incapacity or death, your personal contact information will be disclosed to my professional executor so that he/she can notify you. In the event of my death my executor will also destroy all contact information and notes on my computer.
If I am under a duty to disclose or share your personal data in order to comply with any legal obligation. For example, if I am subpoenaed to court, or as a legal requirement such as safeguarding children or vulnerable adults, terrorism or money laundering.

Changes to Our Privacy Policy
I will notify you of changes I may make to this GDPR Agreement in the future.

Recording Consent
Your use and undertaking of Mgr. Zuzana Jochmannova's, MSc services constitutes your approval and acceptance of this agreement, and are consenting to my use, and storage of your personal information, you have disclosed to me, as detailed above. You have the right to withdraw your consent at any time.